This qualification provides the skills and knowledge for an individual to be competent in skilled operations with the need to apply discretion and judgement. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may have some responsibility for others and provide technical advice and support to a team.

Possible job titles relevant to this qualification include:
 
•    Bar Attendant
•    Barista
•    Waiter/Waitress
•    Wine Waiter/Waitress
•    Front Desk Receptionist
•    Housekeeper
•    Gaming Attendant
 

For further information click here to download the qualification rules