This qualification provides the skills and knowledge for an individual to be competent in the first line management skills of those working in the retail and/or wholesale industries. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small wholesale outlet, or a section or department within a larger wholesale business.

Possible job titles relevant to this qualification include:
 
•    Store Manager
•    Department Manager
•    Merchandise Manager
•    Sales Manager
•    Customer Service Manager
•    Shift Manager
 

Entry requirements apply for this qualification