This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic retail operational knowledge and limited practical skills in a defined context. Work would be undertaken in various retail store settings, such as speciality stores, supermarkets department stores and retail fast food outlets. Individuals may work with some autonomy or in a team but usually under close supervision.

Possible job titles relevant to this qualification include:
 
•    Sales Assistant
•    Customer Service Representative
•    Crew Member
•    Checkout Operator

For further information click here to download the qualification rules